AI chatbots engage website visitors, qualify leads, answer questions, and provide 24/7 customer service through conversational interfaces. Modern AI chatbots understand context, handle complex queries, and feel natural to interact with.
Top AI Chatbot Platforms
Intercom
The leading conversational AI platform for businesses. Intercom’s Fin chatbot provides instant, accurate answers based on your content, while the broader platform handles live chat, email, and product tours. Best for SaaS companies and digital businesses.
Drift
AI chatbots focused on B2B revenue generation. Drift qualifies leads, books meetings, and routes conversations to the right sales rep — all through conversational AI. The revenue attribution shows exactly how much pipeline the chatbot generates.
Botpress
Open-source chatbot platform with powerful AI capabilities. Botpress lets you build custom chatbots using any LLM, with full control over the conversation flow, data handling, and integrations. Best for teams that need customization beyond what SaaS platforms offer.
For customer support, see AI Customer Support. For building chatbots, explore AI Agents.